Booking Conditions
Our booking conditions
Hotel Rooms
Please note that our hotel has a history going back over 300 years. We try our best to maintain the architecture of the house when renovating rooms, so some room categories differ in appearance and minimal in size.
Child reductions when sharing a room with 2 full paying adults
0 - 3 years: 85 % reduction
4 - 5 years: 70 % reduction
6 - 12 years: 50 % reduction
13 - 15 years: 25 % reduction
on the normal daily rate.
Single supplement
+ 15 % of the normal daily rate of the room
DOG TIME AT THE GROSSLEHEN
Nobody wants to leave their four-legged friend at home during the most beautiful time of the year.
Your four-legged friends are very welcome at the Grosslehen! Out of consideration for other hotel guests, dogs are not allowed in the restaurant or on the lawn / bathing lake. Your dog is welcome in our lobby area, the parlour and on the terrace.
Please let us know when you book so that your four-legged friend can enjoy our dog package.
Included in the dog package:
- Bowl and blanket in the room
- Small treat surprise
- Dog washing area
- Dog towel
- Folder with recommended walks for every season
- Dog poop bag
- Exclusive access to the hotel's own dog meadow
Arrival and departure
Arrival from 14.00 h
Departure by 11.00 h
Premature departure
In the case of a premature departure we charge 100% of our listed price.
Delayed departure
If you should wish to keep your room after 11.00 hours and this is possible we charge 50% of the daily rate.
Our cancellation policy
Sometimes in life everything comes differently. Unfortunately! If for any reason you cannot make use of your stay at Hotel & Chalets Grosslehen, the following cancellation conditions apply:
Cancellations are only possible in writing at Hotel & Chalets Grosslehen and will be charged as follows:
up to 21 days before arrival: 0% or free cancellation possible
20 to 3 days prior to arrival: 50%.
from 2 days before arrival: 100%
in case of no-show or early departure: 100%.
The cancellation costs will be calculated from the total price.
Cancellation Insurance
We recommend a travel and cancellation insurance.
Method of payment
Cash, EC Card, Visa or Master card are accepted. We charge the normal bank charges for deposit payments.
Rates
Our prices are calculated according to the different room types, the duration of your stay (short stay, long stay) and different season times (holiday season, weekend, etc.). This flexible room charge system enables us to reward those guests that book early.
Our rates are per person and day and include our Grosslehen inclusive arrangement, plus the regional daily local tax (at present € 2,80 per person and day for guests as from 16 years). In the case of package deals the rates are per person and package (unless otherwise stated) plus the regional daily local tax (at present € 2,80 per person and day as from 16 years)
Other
The Terms and Conditions of the hotel industry apply .
Please contact us personally for any special queries or requests
For our loyal, returning guests we offer a reduction of 10%
All our Special offers are valid according to occupancy
On appearance of a new one the previous rates list looses its validity.
We reserve the right to change the prices, writing errors, or offers.
Please contact us at any time!
Chalets
Pets
Your four legged family members are welcome with us, we charge an amount of money per day ( without feed). Any necessary extra cleaning requirements will be added to your invoice. In consideration for our other guests we regret that pets are not allowed in the restaurant area.
Arrival and departure
Arrival from 14.00 h
Departure by 10.00 h
Premature departure
In the case of a premature departure we charge 100% of our listed price
Delayed departure
If you should wish to keep your chalet after 10.00 hours and this is possible we charge 50% of the daily rate.
Our cancellation policy
Sometimes in life everything comes differently. Unfortunately! If for any reason you cannot make use of your stay at Hotel & Chalets Grosslehen, the following cancellation conditions apply:
Cancellations are only possible in writing at Hotel & Chalets Grosslehen and will be charged as follows:
up to 21 days before arrival: 0% or free cancellation possible
20 to 3 days prior to arrival: 50%.
from 2 days before arrival: 100%
in case of no-show or early departure: 100%.
The cancellation costs will be calculated from the total price.
Cancellation Insurance
We recommend a travel and cancellation insurance.
Method of payment
Cash, EC Card, Visa or Master card are accepted. We charge the normal bank charges for deposit payments.
Rates
Our prices are calculated according to the different room types, the duration of your stay (short stay, long stay) and different season times (holiday season, weekend, etc.). This flexible room charge system enables us to reward those guests that book early.
Our rates are per person and day and include our Grosslehen inclusive arrangement, plus the regional daily local tax (at present € 2,80 per person and day for guests as from 16 years). In the case of package deals the rates are per person and package (unless otherwise stated) plus the regional daily local tax (at present € 2,80 per person and day as from 16 years)
Other
The Terms and Conditions of the hotel industry apply .
Please contact us personally for any special queries or requests
For our loyal, returning guests we offer a reduction of 10%
All our Special offers are valid according to occupancy
On appearance of a new one the previous rates list looses its validity.
We reserve the right to change the prices, writing errors, or offers.
Please contact us at any time!
Any special offers (e.g. - 10 % on the scheduled price) are only bookable due to availability.
Any changes and errors are under reserve.
Award
Gault & Millau 2025
We are delighted to receive this award.
Your Grosslehen Family